BESTWAY® Limited Warranty

Bestway offers after-sales service to its customers following national legislation in local countries.

The categories covered by Customer Service are: Above Ground Pools, SPAs, SUP, Pool Showers, Cleaning Robots, Chlorinators, filter pumps, sand filters. All Bestway pools and spa products come with 1 year warranty from the date of purchase.

To receive information on our products or submit a warranty claim, please visit https://www.bestwaycorp.com/support/index and fill in all required data. Or contact your local Customer Service Center https://www.bestwaycorp.com/support.

Please prepare the following documents in advance in order to make your request easier and faster to be solved:

IMPORTANT:

The provisions of this Limited Warranty apply only to the original purchaser and it not transferrable. Keep your original sales receipt, as proof of purchase will be required and must accompany warranty claims, or the Limited Warranty is invalid.

Bestway repairs or replaces ONLY THE DAMAGED PART, NOT THE COMPLETE SET.

Bestway reserves the right to require sending the item for additional testing.

In order to best assist you, we request all information you provide to be complete.

Bestway will not replace any product deemed to have been damaged due to negligence or used outside of the owner’s manual guidelines.

Bestway®’s warranty covers manufacturing defects discovered while unpacking the product or during use, within the limits of use and respectful of warnings and instructions given within the user’s manual. This warranty applies only to products which have not been modified by any third parties. The product must be stored and handled in accordance with the technical recommendations.

FOR FAQ, MANUALS, VIDEOS OR SPARE PARTS, PLEASE VISIT OUR SUPPORT PAGE: www.bestwaycorp.com/support.

VIDEOS ARE ALSO AVAILABLE ON OUR BESTWAY CHANNEL ON YOUTUBE: www.youtube.com/user/BestwayService.